Privacy Statement

1 – Introduction

Before I dive into the technical aspects of your privacy, I want to emphasize that I take your privacy very seriously and handle your data with great care. I make every effort to treat the personal information you provide to me confidentially and in accordance with the General Data Protection Regulation (GDPR).

2 – What Personal Data We Collect

This privacy statement applies to the information you share with me:

Online, when you visit my website www.femkeklomp.com
Offline, when you share information with me, for example, when you provide your email address at an event to receive tips & inspiration or when you purchase a service or product offline.

I process your personal data because you use our services and/or because you have provided this data to us. Below is an overview of the personal data I process:

First and last name
Address details
Phone number
Email address
Other personal data that you actively provide through correspondence, by phone, or online
Bank account number

3 – Why We Collect Your Data

I process your personal data for:

– Sending my newsletter
– Sending free give-aways
– Calling or emailing you at your request via the website
– Calling or emailing you when necessary to provide services
– Informing you about changes to my services and products
– Offering you the opportunity to request a consultation
– Sending something to you by post
– Processing payments
– Tailoring the website better to your needs

4 – Legal Basis for Processing Your Data

To store and use your data, I must have a legal basis. A legal basis is a condition for processing data. The legal bases for us are:

The name, address, phone number, and payment details are necessary for the execution of the contract entered into with you.
The name, address, and contact details are required to comply with legal obligations under tax law.
For sending give-aways and the newsletter via email, we ask for your consent. You can withdraw this consent at any time.
For sending direct marketing to existing customers, we have a legitimate interest. For each form of direct marketing, we will balance our marketing interests with your privacy concerns.
We also analyze your behavior on the website to improve the website and tailor the offer of products and services to your preferences.

We do not collect or use information for purposes other than those described in this privacy statement, unless we have obtained your explicit consent in advance. That consent may, for example, be demonstrated if you submit a question to us by email or otherwise. Only if you have explicitly given consent will we use your email address and name to send you the newsletter.

5 – How Long We Keep Your Data

I do not store your personal data longer than necessary to achieve the purposes for which it was collected. I use the following retention periods:

Personal details: a maximum of seven years (customers: legally required retention period for administration).
Address details: a maximum of seven years (customers: legally required retention period for administration).
Email address on mailing list: until you unsubscribe. Every email you receive from me contains a link to unsubscribe.

6 – Who We Share Your Data With

I do not share your information with third parties for commercial purposes and do not share your information with third parties beyond those described in this privacy statement. I only share your personal data with third parties when necessary to perform the contract and to comply with legal obligations.

With companies that process your data on my behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data. I remain responsible for these processing activities.

Here is an overview of the parties I work with:
– IXL Hosting, hosting provider
– Moneybird, online invoicing and administration system
– ActiveCampaign, email newsletter system
– Tax authorities
– Google (Analytics)
– Calendly, for planning appointments
– Zoom, for hosting online meetings
– Mollie, for online payment

7 – Cookies and Tracking Technologies

To ensure the best possible functioning of this website, cookies are used. I only uses cookies with technical functionality and analytical cookies that do not infringe on your privacy. These cookies ensure the website works properly and that your preferences are remembered.

You can opt out of cookies by setting your browser to not store cookies. Any information previously stored can be deleted through your browser settings. Having trouble? Use the help function of your browser for assistance.

I use the following cookies:

Google Analytics
Our website places cookies from Google. The information that Google collects through the cookie is analyzed. This information is anonymized as much as possible. Google will only share the information obtained with third parties when legally required or when third parties process the information on behalf of Google. We have not given Google permission to use the information for other Google services. Google is an American company and stores the information it collects on servers in the United States. For more information about the Google Analytics policy, please visit the Google website.

Social Media Buttons
Various social media platforms use code to place cookies via the site. These social media channels collect information they can obtain through the cookies. Please read the privacy policies of the social media channels used by me to understand what they do with the collected information.

Newsletter
If you have subscribed to a newsletter from femkeklomp.com (this information is relevant for you), we want to inform you that cookies are also used for this purpose. More information about Active Campaign’s cookies can be found in their privacy policy.

8 – How We Protect Your Data

I take your privacy and the protection of your data very seriously. I work carefully and take measures to prevent unwanted disclosure, misuse, loss, unauthorized access, and unauthorized modification.

I only collect the data I really need to serve you. Your personal data is stored in a secure database. On all my websites, the data you share with me is sent through a secure connection (SSL). The personal data is stored in a password-protected computer. The external drive on which backups are stored is also password-protected. I consciously work with a reliable, albeit more expensive, hosting provider that handles your data carefully. My website is updated at least once a month to prevent hacking attempts.

9 – Your Rights Regarding Your Data

You have the right to view and modify your personal data. You have the right to (partially) withdraw the consent you have given for processing your data. You also have the right to object to the processing of your personal data. You can easily modify the data you provided to us by sending an email to connect@femkeklomp.com. You can easily unsubscribe from all or part of the communication via the links at the bottom of each email you receive from me.

If you would like to exercise these rights or have a question, email connect@femkeklomp.com.

I also want to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

10 – Updates to This Privacy Policy

Any changes to my websites may lead to changes in this privacy statement. I recommend that you regularly read this privacy statement.

11 – How to Contact Us

I keep this privacy statement up to date in line with developments in privacy legislation. If you have any questions, please feel free to send an email to connect@femkeklomp.com.

Femke Klomp
Van Ambestraat 1
Bemmel
www.femkeklomp.com
Chamber of Commerce number: 68365993
connect@femkeklomp.com

Effective date October 1, 2024